(73 Reviews)
97% Recommended

Emily Carlton

Norwich, ND

All Inclusive Resorts, Honeymoons, Group Travel

I love being a Travel Agent! It gives me the opportunity to experience how the travel world works, breathes and excels in its ever changing events.

My travel experience all started with Princess Cruise Line in Alaska. I moved to Alaska to start my job one week after graduating high school. I got in my car and drove the 3,000 mile Alcan Highway to start my career! Working for Princess was very rewarding. I got to meet and work with people from all over the globe. People spend their whole lives saving/planning for their "once in a lifetime vacation". And when they came to us in Alaska this was it! Princess treated their clients with overwhelming gratitude and hospitality.

After working for 2 years in Alaska I made my way back to Minot, ND. Many of you recognize me from AAA Travel with whom I started with in 2007. I grew leaps and bounds with this company. I got certified in many aspects of travel and volunteered for Passport events, Minot Area Homeless Coalition, Ag Shows, Bridal Shows, First District Health Unit Events, Minot Chamber of Commerce events etc. It was here where I also was awarded a travel trip to Hawaii and was able to experience 25+ hotels in 6 Days!

In May of 2011 I started my home based travel agency under Graff Travel & Tours located in Bismarck, ND. My experience as a home based agent has made me work harder than ever. All of my clientele are past clients and referrals. With that brings more of a personal experience and touch to everyone's vacation. I treat every client's vacation as if it were my own. Everyone wants the best prices, location, and attention to detail. I strive to make long lasting clients and have many testimonies from which you are welcome to ask about.

My training includes being a specialist in the following: Disney World/Land, Disney Cruise, Adventures by Disney, Sandals & Beaches, Destination Weddings & Honeymoons, Barcelo and Palace Resorts.

Why book with the internet when you have me!

  • Most vacations you can make monthly payments on. Make your vacations affordable!
  • I can offer many promotions and specials that the internet sites cannot
  • If you have medical/weather trouble while on vacation call me for help
  • I have extensive partnerships with many travel vendors and their reps
  • I have personal travel experiences that will help you plan your once in a lifetime vacation!

I am here to help you the client build your ultimate vacation! I like to ask lots of questions so we can get you the best possible property, location or cruise cabin available. I take pride in researching all your questions and concerns. Vacation planning can be stressful at times and I like to break down all of your accommodations etc. so you know what you are getting for your dollar.

Let me be your professional travel agency and take the guesswork out of planning your vacation!

Testimonials I've Received

Beaches Negril in Jamaica
Beaches Negril in Jamaica

We will never use anyone other than Emily to book our vacations, and I tell everyone about her!! She goes above and beyond to make sure that everything is just the way it should be. Not only is she our amazing travel agent, but has become a true friend! Call Emily with Top Notch Travel next time you're planning to get away. I promise you, you will not be disappointed. :)


Wonderful experience working with Emily. She planned a beautiful vacation for us and everything went very smoothly. Emily always kept us posted and informed us of any changes. Followed up when we got back! Very thorough and caring person who strives to make your travel experience wonderful!


My Reviews

20 of 32 people found this review helpful
Stress Free Trip!
Emily was awesome to work with! Our travel group asked her to put together some options to choose from & she provided us with some great choices based on what we were looking for. We all came from different places to meet at a resort & she did a great job arranging our flight times so we arrived within a reasonable time of one another. She provided us with lots of information on our resort & checked in with us before we left and when we arrived back home. Top Notch treatment!
By  Val  from  Velva, ND
Traveled to  Cabo San Lucas ~ Baja California Sur ~ Mexico
I would recommend this agent to my family and friends

Emily Carlton responded:
Thanks so much! I enjoyed working with you ladies to plan the perfect birthday trip! I am glad you enjoyed the resort! All Inclusives are so fun! Hopefully we can plan a ladies trip for you again sometime! Take Care!

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16 of 25 people found this review helpful
Anniversary trip of a life time!!
Wonderful!! Exceeded all expectations!
By  40,20,10  from  Minot, ND
Traveled to  Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends

Emily Carlton responded:
Thanks so much! I am so happy your family had a wonderful anniversary vacation!

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17 of 29 people found this review helpful
Wonderful travel agent can make a difference!
Emily listened to what was important to me. I had not worked with travel agent before. I had talked with other agents, but did not have the confidence to book with them. After speaking with Emily, I booked within a few days. She is very polite and very competent.
By  Mommom  from  Glenburn, ND
Traveled to  Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends

Emily Carlton responded:
Thanks so much! You were great to work with. You knew from the start what you wanted to I just put it to use to give you a great vacation! Hope to work together again!

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12 of 20 people found this review helpful
Dreaming of Jamaica as Pandemic won this time!??
2020 was a difficult year for travelers. Emily helped me through all the issues that arose. She patient and very helpful!
By  Dottie  from  Surrey, ND
Traveled to  Jamaica ~ Caribbean
I would recommend this agent to my family and friends

Emily Carlton responded:
Thank-You very much for your feedback. I look forward to working together in the future:)

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5 of 7 people found this review helpful
Unbelievably helpful - couldn't have done it alone
This was my first experience with a travel agent, and it won't be my last. Due to covid, we had a number of hoops to jump through before traveling, and once we embarked, we had nothing but headaches from the airline. I will keep it short, but we had a canceled flight. In order to get there fastest (one day later than we were supposed to), we had to switch airlines, re route our trip, add an extra overnight, take an additional covid test, and then we finally arrived. We then had lost baggage and had headaches with that ordeal. Emily worked so hard for us, so much so that I apologized to her, I was not happy she had to do that, but I was so thankful that she did. She then guided me through the insurance claim process which we are currently awaiting their response. If it weren't for her, I would be out $2000 or so in additional expenses. Thank you so much Emily, hopefully next time it isn't so much work!
By  jklabo  from  Rugby, ND
Traveled to  Grenada ~ Caribbean
I would recommend this agent to my family and friends

Emily Carlton responded:
I am very happy to have made your first travel agent experience a hit! I work hard and pride myself on being organized and helping the client feel secure and ready for their vacation. A honeymoon should be stress free and a trip of a life time and yours was certainly an adventure. I am so happy that you had a wonderful time! And happy to have you as a new client. Thanks for taking the time to write a review. Emily

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Destination Expert:

  • Jamaica
  • Hawaii
  • Riviera Maya
  • Walt Disney World

Travel Specialist:

  • All Inclusive
  • Disney Vacations
  • Beach Vacations
  • Destination Weddings
  • Family Vacations

Top Travel Partners:

  • Delta Vacations
  • Disney Cruise Line
  • Princess Cruises®


  • 2022 Best of the Best Travel Agency in Minot, ND
  • Disney's College of Knowledge
  • Sandals & Beaches Specialist
  • Eagle Award

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